Hospitality Service Providers
BelAir Networks is the trusted brand of leading hotels, resorts and entertainment venues. There is no doubt that hospitality organizations worldwide realize the strategic advantage delivered by wireless networks at their properties. Back in October 2007, in the Deloitte & Touche USA LLP Online Travel Survey, nearly a third of respondents said that “wireless Internet access is likely to influence them in choosing one lodging facility over another”. The American Hotel & Lodging Association (AH&LA), in its study “2008 Current and Future Technology Use in the Hospitality Industry,” identified Wi-Fi services as the “IT system that guests care about most.” With the explosive growth of Wi-Fi enabled devices, wireless connectivity has become even more important for both business and leisure travellers. The needs of the business traveller are not surprising but there is also an interesting trend toward the requirement for multiple broadband internet connections for each guest room to support the different wireless devices that families travel with today. The increasing demand for all types of guests to be both fully connected and fully mobile presents excellent business opportunities for hospitality service providers and differentiation opportunities for hospitality operators.
As guests and visitors increasingly demand fast and reliable mobile broadband wireless Internet access, hospitality operators and hospitality service providers turn to BelAir Networks to increase guest satisfaction with seamless coverage in guest rooms and throughout hospitality properties and venues. BelAir Networks comprehensive portfolio of outdoor wireless nodes and indoor access points (AP) deliver seamless indoor and outdoor coverage with a unique approach that uses less equipment and wiring than traditional Wi-Fi access points, reducing the cost, time, labor and maintenance associated with the network deployment and its ongoing operation. In leading hotels and resorts, including Westin, Sheraton, Hyatt, Crowne Plaza and others, guests now enjoy seamless wireless coverage as they move from their rooms to poolside, restaurants and throughout the property. Meanwhile, staff can securely and seperately leverage the same wireless networks for VoWi-Fi handsets and text messaging as well as wireless POS devices that enable guests to place food and beverage orders with staff throughout the resort. Old paper checklist systems for managing minibar inventory have been replaced with wireless posting of minibar charges directly from the room to the guest folio, eliminating the inconvenience of ‘after departure’ charges.
BelAir Networks technology has been recognized with several awards including both an InfoWorld 100 Award and a PC Magazine Award for BelAir Networks Mobile Broadband Wireless Mesh Deployment at Dolphin Stadium, the largest Point-of-Sale (POS) network under one roof. Indy Racing League's wireless network from BelAir Networks also won an InfoWorld100 Award while the deployment at Thesen Islands, South Africa won a Prestigious 2007 CNBC International Property Development Awards.
The highly reliable and esthetically pleasing BelAir nodes enable hotel operators to get broadband wireless access up and running quickly with no disruption to guests, visitors or staff. These secure, reliable, and high-performance wireless broadband networks can be used to enhance the guest experience, improve productivity, reduce networking costs and increase revenues. Applications supported include high-speed Internet access, wireless point-of-sale (POS) systems for mobile check-in and food & beverage services, enterprise Voice over Internet Protocol (VoIP) for staff, video security networks for surveillance and monitoring, and location based services for asset and personnel tracking and monitoring in larger resort properties, venues and amusement parks.